CPG Item Setup (“CPG Item Setup,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, request a quote, or otherwise interact with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

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Information You Provide to Us

We may collect information that you voluntarily provide when you submit a form, request a quote, contact us, or communicate with our team.

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This may include:

• First and last name

• Company or business name

• Email address

• Phone number

• Retailer or platform information

• Approximate number of SKUs

• Services you are interested in

• Information you include in messages or project descriptions

• Other business information you choose to provide

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If you become a client, we may also receive product information, specifications, artwork, documentation, platform information, and other materials necessary to perform the services you request.

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Information Collected Automatically

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When you visit our website, certain information may be collected automatically through cookies and similar technologies. Depending on the technologies enabled on our website, this may include:

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• IP address

• Browser and device type

• Operating system

• Pages viewed

• Referring website

• Approximate geographic location

• Date and time of visits

• Website interactions

• Other technical and usage information

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2. How We Use Information

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We may use information we collect to:

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• Respond to inquiries and quote requests

• Communicate with prospective and existing clients

• Evaluate project requirements

• Provide CPG item setup, product data management, compliance support, and related services

• Troubleshoot product-data or retailer-platform issues

• Manage our client relationships

• Operate, maintain, secure, and improve our website

• Understand how visitors use our website

• Maintain business and administrative records

• Prevent fraud, abuse, or security incidents

• Comply with applicable legal obligations

• Enforce our agreements and protect our legal rights

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We may also use contact information to follow up regarding services in which you have expressed an interest.

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3. Client and Product Data

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As part of providing our services, clients may provide us with product specifications, UPCs, product images, nutritional information, retailer requirements, certifications, facility information, compliance documentation, or access to third-party platforms.

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We use this information for purposes related to providing the requested services, including entering, maintaining, validating, troubleshooting, synchronizing, or publishing product information.

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Clients are responsible for ensuring they have the authority to provide information and access credentials necessary for us to perform the requested services.

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We do not claim ownership of client product data solely because it is provided to us for purposes of performing our services.

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4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, maintain security, and improve performance.

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Third-party services integrated with our website may also use cookies or similar technologies.

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Depending on your location and the technologies used on our website, you may have options to manage certain cookies through your browser or a cookie consent tool presented on the website.

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Disabling certain cookies may affect some website functionality.

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5. Website Hosting and Service Providers

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Our website is built and hosted using Wix. Wix and other service providers that help us operate our website or business may process information on our behalf.

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We may use third-party providers for functions such as:

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• Website hosting and infrastructure

• Website analytics

• Customer relationship management

• Form processing

• Email communications

• Cloud storage

• Business administration

• Security and fraud prevention

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These providers may receive information as reasonably necessary to perform services for us.

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6. How We Share Information

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We may disclose information:

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• To service providers working on our behalf

• When necessary to provide services requested by a client

• With retailers, distributors, data pools, platforms, or other trading partners when authorized or necessary to perform client-requested services

• To professional advisers such as attorneys or accountants

• When required by law, legal process, or governmental request

• When reasonably necessary to protect our rights, property, users, clients, or others

• In connection with a merger, acquisition, financing, sale, reorganization, or transfer of all or part of our business

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We do not sell personal information for money.

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If our use of advertising, analytics, or other technologies constitutes “selling,” “sharing,” or targeted advertising under an applicable privacy law, we will provide any choices required by that law.

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7. Data Security

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We use reasonable administrative, technical, and organizational measures intended to protect information under our control.

However, no website, electronic communication, database, or internet transmission can be guaranteed to be completely secure. You should use appropriate care when transmitting confidential or sensitive information electronically.

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8. Data Retention

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We retain information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information and our relationship with you.

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9. Your Privacy Rights

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Depending on where you reside, applicable privacy laws may provide rights concerning your personal information, which may include the right to:

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• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request information about how personal information is used or disclosed

• Opt out of certain uses or disclosures where applicable

• Withdraw consent where processing is based on consent

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These rights are subject to applicable exceptions and limitations.

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To submit a privacy request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.

 

10. Third-Party Websites and Platforms

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Our website may contain links to websites, platforms, retailers, distributors, or other third parties that we do not operate.

This Privacy Policy does not govern the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

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11. Children's Privacy

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Our website and services are intended for businesses and business professionals and are not directed toward children.

We do not knowingly collect personal information from children under 13 through this website. If we learn that such information has been collected, we may take appropriate steps to delete it.

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12. International Visitors

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Information submitted through our website may be processed or stored in the United States or other countries in which our service providers operate.

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Privacy and data-protection laws in those jurisdictions may differ from the laws where you reside.

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13. Changes to This Privacy Policy

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We may update this Privacy Policy periodically to reflect changes to our business, website, technologies, services, or legal requirements.

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When we make changes, we will update the “Last Updated” date at the top of this page.

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14. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact:

CPG Item Setup
Email: sales@cpgitemsetup.com
Phone: (909) 200-5130